Sunday, 10 October 2010

The customer is always right? Jog on!

Okay this story could only come out of the USA...or Crawley...or maybe Essex. Now in my job you see a lot of stupid people doing some incredibly stupid things to their eyes. Your despair with them sometimes. I mean we are given one pair of eyes in this life, one pair, and you have to take care of them! The number of idiot contact lens wearers I could tell you about would make you cry...and not with laughter...(well...maybe an ickle bit with some of the things they do...) but this story really does take the chocolate digestive biscuit.

So there's this woman called Irmgard Holm who lives in Pheonix, Arizona. She's your average OAP in the sense that, like most people, she's had cataract surgery in both eyes and, for one reason or another, she has to use eye drops. (The article didn't specify why...she probably has issues with dry eye or blepharitis or something like that.) But for some bizarre reason that I cannot explain Mrs. Holm keeps a bottle of superglue, yes you read that correctly, superglue next to her drops. I'm 99.99% sure that you've worked out where this is going... Yes...so...one day Mrs. Holm reaches for her drops and, without checking the bottle, puts some into her left eye...and, oddly enough, it starts burning. She tried to wash out the offending substance but, being superglue, her eye was already firmly sealed. She was later admitted to hospital where they were able to remove the dried glue and save her sight without any serious damage to her corneas.

Now what makes this story even more ridiculous (and it's pretty whacky already, let's be honest) is that her story is not an isolated incident!!!! There is some American journal that details reports of this happening...since 1982. The FDA are going to interview Mrs. Holm and, I'm assuming, will put pressure on glue manufacturers to change the packaging to ensure this doesn't happen in the future.

(To prove I haven't made this up here's the Fox News video about Mrs. Holm...)



Now what really gets me about this is the fact that the glue manufacturing people have to change their bottles to cater for idiots. I know, I know, I'm being a bit harsh. I mean, to be fair, she's had cataracts she can't accomodate to see what bottle she'd holding (by not being able to accomodate I mean that she can no longer focus to read...she has to use readers to see up close) and perhaps allowances need to be made. However I would now like to be very revolutionary and perhaps make one teeny, weeny little suggestion..........DON'T PUT THE SUPERGLUE ON THE SHELF NEXT TO YOUR EYE DROPS!!! Maybe, just maybe if you store them separately that won't happen. I know it's hard to imagine why you would keep your medicine in a different place to D.I.Y products but if you can just try to get past that stumbling block I think you'll find it will do you no end of good. (Dear, oh dear...had a bit of a sarcasm overload there!!!)

I totally agree with what my friend Nicolette said when I linked an article about this lady to Facebook...some people don't deserve eyes... What ever will it be next?

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